Your guide to Scribe

Here we have a non-exhaustive list of support Scribe VA can provide to your business. Your services can be customised to suit the needs of the business. Giving you the support where and when you need it most. 

 

Business administration

CRM application management
Data entry/file maintenance
Email management
Microsoft Office
Diary/calendar assistance
Writing/editing/formatting documentation (ISO experience)


 

 

Technical support

Device set up/configuration
Application support
Helpdesk support (1st/2nd line)
Troubleshooting
Software installations
Web pages - editing/formatting/publishing
 

Relevant soft skills

Customer relationship management
Incident & problem management

Complaint & escalation resolution
43 WPM typing speed

Training delivery

Phone & email etiquette
 

Environment skills

Windows XP - 2011, Microsoft Exchange, VMWare, Citrix
Google Workspace, Office plus 365, Sharepoint
Microsoft Active Directory, Command Prompt/Powershell, PuTTY,  Webex, SCCM, Teamviewer
Remedy, LANDesk, ServiceNow, Servicedesk+
Oracle iProcurement, CODA e-procurement
Canva, Fluer, ChatGPT, Photoshop, Capcut, Copilot


 

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