Get stress relief with our services
Scribe aims to provide you with some stress relief. If you have a small business or you are self-employed and find yourself overwhelmed with paperwork, e-mailing, and technology, then we can help.
Administrative Support
Delegate administrative tasks to us, allowing you to concentrate on core business activities.
IT Support
Support for technical devices and applications.
Data management
As a virtual assistant, my services offer a highly efficient and cost-effective solution for managing essential yet time-consuming tasks such as data entry, data cleaning, and file management. By handling these routine responsibilities with accuracy and speed, I help streamline your workflow, reduce errors, and ensure your digital systems remain organized and up-to-date. This allows you to focus more on strategic priorities and high-value activities, knowing that the foundational aspects of your data management are in capable hands. With my support, you gain not only improved productivity but also the peace of mind that comes with reliable, detail-oriented task execution.
Situational scenario's
Levelling up
While I had been using Excel for some time, advanced formulas and reports had felt outside of my comfort zone.
So when I was asked to prepare a presentation using Excel data to showcase SLA and KPI statistics to key stakeholders, I saw it as a valuable opportunity to stretch my skills. I turned to a variety of resources—colleagues, YouTube tutorials, and online guides—to bridge the gaps in my knowledge.
With persistence and curiosity, I was able to develop a dynamic reporting format that automatically generated charts from exported data. The result was a clear and engaging visual overview of business performance, which went on to be used in daily management meetings.
Compassion
There was once a particularly challenging colleague during my time in a technical support role—someone whose support tickets were often met with groans from the team.
When it became my turn to assist them, I decided to visit their office in person. The issue they were experiencing was moderately technical, but it quickly became clear that the real barrier was in the language we were using with one another.
By moving away from technical jargon and approaching the conversation with empathy and clarity, we were able to establish a genuine rapport. From that point on, our interactions—and those with the wider team—became noticeably more positive and collaborative.
Documentation
Shortly after I was hired to provide technical support for a bespoke application, my mentor was let go, leaving me with complex technical training documentation, a couple of busy support contacts, and no established processes.
Despite the challenges, I created a comprehensive starter training handbook with step-by-step instructions, annotated screenshots, and space for user notes. This became an invaluable resource for both myself and new users, helping to streamline onboarding and support.
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